Perfect Hair Online

Perfect Pony Extension


Perfect Pony Extension is the quickest and easiest way to transform a bad hair day in just minutes! Made from 100% Remy human hair, 24" in length and weighing 120g meaning it can be treated and styled like natural hair for the perfect look. Our Perfect Pony Extension can last years with the right care, adding instant glam to your everyday look.


  1. First, decide on the height of your pony and brush back your hair, securing with the provided band. If you want to style your pony, it’s best to do this before you apply.
  2. Take the Perfect Pony and clip it to the top of your ponytail. Then using the wrap piece, pull the hair around the Ponytail Extension several times to hide the elastic and secure with the bobby pins provided.
  3. Brush and blend the hair.
  4. Slick back any pesky fly-away hairs with Perfectly Polished hair wand.

You’re good to go!

What If I Bought the Wrong Colour?

Oh-no! Is your Perfect Pony a slightly different shade to your hair? Just return your Perfect Pony in its original packaging to receive an exchange. Unfortunately, we don't refund and we can’t accept returned hair that has been used/worn due to hygiene reasons, so make sure you have the right colour before you clip and wrap. Find our colour-matching guide at

What If I Want to Dye My Pony?

Mostly, we recommend avoid colouring your Perfect Pony, especially with bleach and tints. Without natural oils in the hair, your pony can become dry and damaged, shortening its lifespan. Hair toners and coloured shampoo and conditioner are safe to use, but it’s best to consult a professional before changing the colour of your Perfect Pony.

Shipping and Delivery Policy

Shipping Type Shipping Fee Delivery time
Express Shipping $19.95 1 to 3 business days
International Shipping

Quote based on order
weight & location

7 to 10 business days

 Returns Policy

Please choose carefully as we do not offer refunds or exchanges due to change of mind and hygiene reasons. Products will only be credited or replaced if the product is damaged.

We offer Australia Express Shipping (1-3 business days) for $19.95.00 flat rate.

Perfect Hair ships worldwide so no one misses out!

To ensure there are no surprises or extra costs down the track, we use an international duties calculator that adds your country’s duties & taxes upon check out if any are owed according to your country’s threshold. These costs will need to be paid at checkout to proceed with your delivery. Once paid at checkout, there will be no further costs when your package arrives at its destination.

Dispatch and Delivery

Orders are processed Monday to Friday (excluding public holidays. Orders that are places on weekends and public holidays will be processed the next business day.

All orders placed Monday – Friday (before 1pm) are dispatched within 24 hours. There may be slight delays during public holidays, sale periods and shipping delays due to Covid-19 that are beyond our control.

Once your order has been shipped, you will receive an email with your tracking number.

Australia wide standard deliveries may take up to 3-7 working days, depending on location. If you do not receive your order after 7 working days of being dispatched, please email

International orders may take roughly 5-20 working days, depending on location. Some hard-to-reach destinations may take longer. If you have not received your order after 10 working days of being dispatched, please email

* PLEASE NOTE – We’re doing our best to get your orders to you as quickly as possible, however due to COVID-19 our current shipping times may be longer than usual. Please be patient and give your order a little bit extra time to reach you.

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